Products related to Customer support:
-
Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
Price: 409.01 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
Price: 771.07 £ | Shipping*: 0.00 £ -
Twinings Customer Favourites Variety Pack 230s NWT2062
Twinings Favourites Variety Pack Pack of 230 F14907 Twinings Favourites Variety Pack 230 Pack F14907Enjoy a cup of tea from this favourite selection pack from Twinings choosing from the both traditional and fruity flavours including Pure Peppermint,
Price: 46.60 £ | Shipping*: 7.19 £ -
Plantronics EncorePro HW520 Customer Service Headset Binaural
Part of the EncorePro 500 series, the HW520 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 84.80 £ | Shipping*: 0.00 £
-
What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
-
What is Scuf's German customer support?
Scuf's German customer support team provides assistance to customers in Germany who have questions or issues with their gaming controllers. They offer support in German language to ensure clear communication and understanding. The team is knowledgeable about Scuf products and can help with troubleshooting, warranty claims, and any other inquiries customers may have. Customers can reach out to Scuf's German customer support through email, phone, or live chat for prompt assistance.
-
What are service and customer support services?
Service and customer support services are the assistance and help provided to customers before, during, and after they purchase a product or service. This can include answering questions, providing technical support, resolving issues, and offering guidance on how to use a product or service. These services are crucial for ensuring customer satisfaction and building long-term relationships with customers. They can be offered through various channels such as phone, email, live chat, and self-service portals.
-
Is DHL customer support really that bad?
The quality of DHL customer support can vary depending on individual experiences. Some customers may have had positive interactions with DHL customer support, while others may have had negative experiences. It's important to consider that customer support quality can be influenced by various factors such as the specific issue being addressed, the representative handling the case, and the customer's expectations. It's best to consider a range of customer feedback and experiences when evaluating the overall quality of DHL customer support.
Similar search terms for Customer support:
-
Plantronics EncorePro HW510 Customer Service Headset Monaural
Part of the EncorePro 500 series, the HW510 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 80.81 £ | Shipping*: 0.00 £ -
SECO CUSTOMER NUMBERS Semi Rigid Plastic Sign 200x300mm
Help spread useful information regarding COVID-19 Coronavirus with this health and safety poster from Seco.This handy sign is a clear and informative sign for your employees and customers. Safety signs are very important in the workplace and it will
Price: 6.95 £ | Shipping*: 7.19 £ -
Plantronics Black EncorePro HW720 Customer Service Headset Binaural
These comfortable binaural Plantronics headphones offer amazing sound quality and ultimate flexibility for a range of users. With an extendable boom microphone, they can be adjusted for different head types, while still providing exceptional comfort.
Price: 132.76 £ | Shipping*: 0.00 £ -
Support stool 399647
Capacity lb 220. Colour Black. Frame Colour Black. Frame Finish Black. Frame Material Steel. Overall Height mm 900. Product Type Stools. Seat Adjustable Height mm 570-850. Seat Colour Black. Seat Depth cm 20. Seat Depth mm 200. Seat Height mm 570.
Price: 167.40 £ | Shipping*: 0.00 £
-
What is the German customer support of Scuf?
Scuf Gaming offers customer support in German through their website, where customers can find information on products, warranties, and troubleshooting guides in German. They also have a dedicated German customer support team that can be reached via email or phone for any inquiries or assistance. The team is knowledgeable about Scuf products and can provide support in a timely and efficient manner to ensure customer satisfaction.
-
What is your opinion of Amazon customer support?
In my opinion, Amazon customer support is generally reliable and efficient. They offer various channels for customers to reach out for assistance, including phone, email, and live chat. The representatives are usually knowledgeable and helpful in resolving issues or answering questions. However, there have been some instances where customers have reported experiencing long wait times or difficulty in getting their issues resolved, which can be frustrating. Overall, Amazon's customer support is satisfactory, but there is always room for improvement.
-
Is customer sales or senior support more exhausting?
Both customer sales and senior support roles can be exhausting in their own ways. Customer sales can be exhausting due to the pressure of meeting sales targets and dealing with rejection from potential customers. On the other hand, senior support roles can be exhausting due to the high level of responsibility and the need to handle complex and challenging customer issues. Ultimately, the level of exhaustion in each role may vary depending on the individual and their specific job responsibilities.
-
How can I apply for a customer support position?
To apply for a customer support position, you can start by searching for job openings on company websites, job boards, or career websites. Once you find a suitable position, you can submit your resume and cover letter through the company's online application portal or via email. Make sure to highlight any relevant experience in customer service or related fields, and tailor your application to showcase your communication and problem-solving skills. Additionally, you may be required to complete an online assessment or participate in interviews as part of the application process.
* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.